Apache-Website nicht verfügbar

Question

Ich habe einen Ubuntu 16-Server als VM auf meinem PC ausgeführt. Ich habe bereits eine Reihe von Websites, die ohne Probleme laufen. Die Standard-Apache-Website ist in Ordnung. Ich habe ein Produkt namens otrs (http://www.otrs.com) installiert und keine Fehler festgestellt. Wenn ich jedoch versuche, die Website zu durchsuchen, erhalte ich eine 404.

Ich kann die Site über Apache (a2ensite und a2dissite) aktivieren und deaktivieren, ohne dass Fehler gemeldet werden. Es gibt keine Fehler in den Apache-Protokolldateien. Ich bin etwas verloren, um zu wissen, was ich als nächstes tun soll. Irgendwelche Vorschläge dankbar erhalten.

Einige Dinge habe ich ausprobiert. Wenn ich laufen:

sudo ls -ll /etc/apache2/sites-available/;ls -ll /etc/apache2/sites-enabled/;cat /etc/apache2/sites-enabled/*.conf;a2query -s 

ich folgendes:

total 12 
-rw-r--r-- 1 root root 1332 Mar 19 2016 000-default.conf 
-rw-r--r-- 1 root root 6338 Apr 5 2016 default-ssl.conf 
lrwxrwxrwx 1 root root 44 Dec 20 07:16 otrs.conf -> /opt/otrs/scripts/apache2-httpd.include.conf 
total 0 
lrwxrwxrwx 1 root root 35 Nov 8 04:24 000-default.conf -> ../sites-available/000-default.conf 
lrwxrwxrwx 1 root root 28 Dec 20 08:00 otrs.conf -> ../sites-available/otrs.conf 
<VirtualHost *:80> 
     # The ServerName directive sets the request scheme, hostname and port that 
     # the server uses to identify itself. This is used when creating 
     # redirection URLs. In the context of virtual hosts, the ServerName 
     # specifies what hostname must appear in the request's Host: header to 
     # match this virtual host. For the default virtual host (this file) this 
     # value is not decisive as it is used as a last resort host regardless. 
     # However, you must set it for any further virtual host explicitly. 
     #ServerName www.example.com 

     ServerAdmin webmaster@localhost 
     DocumentRoot /var/www/html 

     # Available loglevels: trace8, ..., trace1, debug, info, notice, warn, 
     # error, crit, alert, emerg. 
     # It is also possible to configure the loglevel for particular 
     # modules, e.g. 
     #LogLevel info ssl:warn 

     ErrorLog ${APACHE_LOG_DIR}/error.log 
     CustomLog ${APACHE_LOG_DIR}/access.log combined 

     # For most configuration files from conf-available/, which are 
     # enabled or disabled at a global level, it is possible to 
     # include a line for only one particular virtual host. For example the 
     # following line enables the CGI configuration for this host only 
     # after it has been globally disabled with "a2disconf". 
     #Include conf-available/serve-cgi-bin.conf 
</VirtualHost> 

# vim: syntax=apache ts=4 sw=4 sts=4 sr noet 
# -- 
# added for OTRS (http://otrs.org/) 
# -- 

ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" 
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" 

<IfModule mod_perl.c> 

    # Setup environment and preload modules 
    Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl 

    # Reload Perl modules when changed on disk 
    PerlModule Apache2::Reload 
    PerlInitHandler Apache2::Reload 

    # general mod_perl2 options 
    <Location /otrs> 
#  ErrorDocument 403 /otrs/customer.pl 
     ErrorDocument 403 /otrs/index.pl 
     SetHandler perl-script 
     PerlResponseHandler ModPerl::Registry 
     Options +ExecCGI 
     PerlOptions +ParseHeaders 
     PerlOptions +SetupEnv 

     <IfModule mod_version.c> 
      <IfVersion < 2.4> 
       Order allow,deny 
       Allow from all 
      </IfVersion> 
      <IfVersion >= 2.4> 
       Require all granted 
      </IfVersion> 
     </IfModule> 
     <IfModule !mod_version.c> 
      Order allow,deny 
      Allow from all 
     </IfModule> 
    </Location> 

    # mod_perl2 options for GenericInterface 
    <Location /otrs/nph-genericinterface.pl> 
     PerlOptions -ParseHeaders 
    </Location> 

</IfModule> 

<Directory "/opt/otrs/bin/cgi-bin/"> 
    AllowOverride None 
    Options +ExecCGI -Includes 

    <IfModule mod_version.c> 
     <IfVersion < 2.4> 
      Order allow,deny 
      Allow from all 
     </IfVersion> 
     <IfVersion >= 2.4> 
      Require all granted 
     </IfVersion> 
    </IfModule> 
    <IfModule !mod_version.c> 
     Order allow,deny 
     Allow from all 
    </IfModule> 

    <IfModule mod_filter.c> 
     <IfModule mod_deflate.c> 
      AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json 
     </IfModule> 
    </IfModule> 

</Directory> 

<Directory "/opt/otrs/var/httpd/htdocs/"> 
    AllowOverride None 

    <IfModule mod_version.c> 
     <IfVersion < 2.4> 
      Order allow,deny 
      Allow from all 
     </IfVersion> 
     <IfVersion >= 2.4> 
      Require all granted 
     </IfVersion> 
    </IfModule> 
    <IfModule !mod_version.c> 
     Order allow,deny 
     Allow from all 
    </IfModule> 

    <IfModule mod_filter.c> 
     <IfModule mod_deflate.c> 
      AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json 
     </IfModule> 
    </IfModule> 

    # Make sure CSS and JS files are read as UTF8 by the browsers. 
    AddCharset UTF-8 .css 
    AddCharset UTF-8 .js 

    # Set explicit mime type for woff fonts since it is relatively new and apache may not know about it. 
    AddType application/font-woff .woff 

</Directory> 

# Allow access to public interface for unauthenticated requests on systems with set-up authentication. 
# Will work only for RegistrationUpdate, since page resources are still not be loaded. 
# <Location /otrs/public.pl> 
#  <IfModule mod_version.c> 
#   <IfVersion < 2.4> 
#    Order allow,deny 
#    Allow from all 
#   </IfVersion> 
#   <IfVersion >= 2.4> 
#    Require all granted 
#   </IfVersion> 
#  </IfModule> 
#  <IfModule !mod_version.c> 
#   Order allow,deny 
#   Allow from all 
#  </IfModule> 
# </Location> 

<IfModule mod_headers.c> 
    # Cache css-cache for 30 days 
    <Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache"> 
     <FilesMatch "\.(css|CSS)$"> 
      Header set Cache-Control "max-age=2592000 must-revalidate" 
     </FilesMatch> 
    </Directory> 

    # Cache css thirdparty for 4 hours, including icon fonts 
    <Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css/thirdparty"> 
     <FilesMatch "\.(css|CSS|woff|svg)$"> 
      Header set Cache-Control "max-age=14400 must-revalidate" 
     </FilesMatch> 
    </Directory> 

    # Cache js-cache for 30 days 
    <Directory "/opt/otrs/var/httpd/htdocs/js/js-cache"> 
     <FilesMatch "\.(js|JS)$"> 
      Header set Cache-Control "max-age=2592000 must-revalidate" 
     </FilesMatch> 
    </Directory> 

    # Cache js thirdparty for 4 hours 
    <Directory "/opt/otrs/var/httpd/htdocs/js/thirdparty/"> 
     <FilesMatch "\.(js|JS)$"> 
      Header set Cache-Control "max-age=14400 must-revalidate" 
     </FilesMatch> 
    </Directory> 
</IfModule> 

# Limit the number of requests per child to avoid excessive memory usage 
MaxRequestsPerChild 4000 
otrs (enabled by site administrator) 
000-default (enabled by site administrator) 

, die alle um

Answer 1

Antwort scheint, ist hier:

https://www.linuxquestions.org/questions/linux-server-73/apache-index-pl-not-opening-in-browser-939689/

Ich habe nicht implementiert die fix noch selbst, aber das index.pl funktioniert für mich, also unter der Annahme, dass die Fu lch repariere Werke.